Client Information

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Professional. Informed. Loyal.

Helping you buy a home is thrilling.  You’re excited because you just signed the contract. You’re anxious because the agreement hinges upon the home inspection. Our experienced professionals inform you about the home, delivering facts and recommendations in a relaxed manner. 

We’re Your Partner: Scheduling Simplicity
We focus on delivering impeccable service to you.  We focus on helping you minimize scheduling time by ensuring rapid access to inspection scheduling via our call center: 865-970-4363 or online scheduling application, perfect for nights and weekends.

We’re Your Partner: On-Site

We understand the potential for angst that emanates from inspection findings.  From the first moment on site, our professional, experienced  inspectors engage your concerns, describing the inspection process, capturing accurate and objective information about the property, delivering useful hints and recommendations, and answering questions in a relaxed setting. When we're finished with the inspection, our inspectors present findings in a clear and straightforward manner, employing a key approach to communicating issues and proposed remediation.


Secret to Our Success

There’s a reason that Tennessee Building Inspections has been the industry leader in East Tennessee since 1989 –

Experience
Training 
Technology

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Our Promise To You
Choosing the right inspector can be difficult. Unlike most professionals, you probably will not get to meet me until after you hire me. Furthermore, different inspectors have varying qualifications, equipment, experience, reporting methods, and yes, different pricing. We feel we offer the best in each of these categories. You can be sure that when you hire Tennessee Building Inspections you get the very best we have. Ultimately a thorough inspection depends heavily on the individual inspector’s own effort  and experience. If you honor me by permitting us to inspect your home or building, I guarantee that we will give you our very best effort. 
This I promise you.
Phil Henderson, CMI®

WHAT OUR CLIENTS SAY ABOUT US
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​I've used Tennessee Building Inspections 3 times. Each time I have been extremely impressed by them. I was present at all three, and Phillip  and his staff kept me informed during the entire time. Twice the inspection showed that there were issues to keep me from going thru with the property purchase. Each step of the way I received email notifications: appt made with date and time, a contract to review and approve, reminder the day before, notice of completion, download of report, etc. Everything is done efficiently and with transparency. Very thorough reports with photos are supplied without long delays. Phillip is considerate, professional, and supportive with answers and knowledge.

Maxwell Schander
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PhillipHenderson and his team do a great job in providing thorough building inspections.  They  recently inspected a property that I have under contract to purchase and the service was excellent.  Additionally, Phil's team completed inspections on 3 commercial properties for a client of mine and everything went very well.  The client was very happy and the work was completed in a timely manner.
 
I would highly recommend Phillip's company  for anyone needing great service and quality work.
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Chris Bruce

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Dear Phil,
I just wanted to take a moment to let you know how pleased my husband and I were with your services. When we found ourselves in need of an inspection service to work  with we pulled from several sources; real estate agent, personal references, the internet and the social pages. After we contacted your company we were pleased to find not only did you have over 27 years of inspection experience, but that you could accommodate the unusual hours that we preferred. We really appreciate the information you exchanged with us on site during the inspection. Your attention to detail was excellent ! We also appreciated your suggestions of how we could possibly resolve problems. If we are ever in need of inspection services or have any recommendations solicited from us we will be sure to send them your way.

Thanks again, 
Krista McCampbell 


Phillip Henderson and his staff  are great to work with and he is very knowledgeable and trustworthy. He has great integrity and works in the best interest of colleagues and clients. Above and beyond the call of duty is what you get with him.  

​Tammy Smith client



​I know Phillip both personally and professionally and turn to no other company when I need commercial building inspections. Shanks Properties has been in business over 15 years and invests $2-3 million annually in the local real estate market and we TRUST Phillip and his company to assist us in those investment decisions. He is my one and only referral when asked about building inspectors, both residential and commercial

David Shanks
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Summary: A+ work, A+ value, A+ guy

Phillip Henderson and staff inspected a property on 4/18/16 that I am in the process of purchasing. They arrived 15 minutes early in a clean and professional looking van and was well dressed himself. Phillip was friendly and sociable from the start. I chose to be present during the inspection and am very happy I did. The inspection began with them walking the roof and inspecting the exterior of the property. Next  they got out the drone and took aerial pictures of the roof and property. They had already found issues with the roof within the first 15 minutes. The inspection then moved inside where they meticulously inspected and photographed the entire house including the attic and crawl spaces. I chose to have the thermal imaging done during my inspection which uncovered that one of the walls had no insulation in it! The amount of information gathered from the thermal imaging was incredible. They showed me how he measured the AC inlet and outlet temperatures and could check for AC leaks with the thermal. I could go on and on about the thermal but for brevity sake I will say that I think it was worth every penny. From start to finish they were there for approx. 3 hours. They discovered multiple issues that I was unaware of and provided picture documentation of all of them. I chose to have Phil and his staff to  inspect my future property because I heard he was a good, honest guy that did quality work and am happy to report that all of these are true. I am thankful for the great work Phil's staff did and am confident that I know the true condition of the property I am purchasing. I asked Phil for multiple business cards before he left because I will be emphatically recommending him to everyone I know.

Raymond Pendley, client



"We first met PhillipHenderson and staff when we commissioned Tennessee  Building Inspections to inspect a seemingly great investment, commercial property in 2016.  They  uncovered some hidden structural flaws and we have saved ourselves from potentially a very bad investment.  Since then, we've worked with Phil on four properties, which we successfully closed on with assurance for the strength of each investment that we could not have gauged without Phil's reports & input.  Each time, we were met with the same professionalism, enthusiasm, and individualized attention.  They understand that time is of the essence in all real estate transactions and is timely with both scheduling the inspection and producing the report.  His staff  are equipped with the latest technologies , though they are not afraid to get their hands dirty too, climbing and crawling into spaces that isn't visible off the street; we never question whether an item has been left unchecked.  With each inspection, Phil has personally followed up with us to go over the report and to answer our questions.  We are very grateful for his thorough, candid perspective, and look to no one else!"
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Miyuki  K. - Johnson City Investor



The most honest and reliable property inspectors in Knoxville Tennessee!

Cherish Candlish
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As an instructor at Pellissippi State I teach all the courses required for the Building Performance Analyst Certification.  Phillip  Henderson was one of my students and I  cannot express enough the insight and knowledge Mr. Henderson provided to our class concerning structural and mechanical aspects of a building.  Mr. Henderson scored perfectly in all areas of building science during the two week training course work and was my highest level performer in the field test.  

JK Inabinet



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