The Master Inspection Group is a leader in the property inspection industry. We offer our clients experience and knowledge gained through over 29 years of service. Our inspection techniques and high tech equipment brings a higher level of certainty to our clients.
Helping you with your property decision is our job. You’re excited because you just signed the contract. You’re anxious because the agreement hinges upon the inspection. Our experienced professionals inform you about the property, delivering facts and recommendations in a relaxed manner.
The Inspection Procedure
Pre-Inspection Preparation: After scheduling we want to make sure we have full access to the property and all utilities are on and the owners and representatives are aware of the inspection time. We invite all our clients to attend the inspection if possible so we can show and discuss any issues we find.
Discovery Day: We will give you a briefing on how we will conduct your inspection and answer any questions. After the first hour we will be doing the most of the structural aspects of the inspection that require our full attention. We will come back to you with a briefing when the structural inspection is done. At the end of inspection we will give you a full briefing including a walk around and review, inspection photos, and discussing any additional services you ordered such as radon or other environmental testing.
Reporting: Depending on the type of inspection we deliver a professionally prepared report within 24 hours via email or download. Our reports are based on 20+ years of experience and are customized to properties particular to East TN.
Consulting: Our reports are very through but we want to make sure you understand what your report means to you and your situation. We offer unlimited expert consultation.
Re-Inspections: There may be times when you want us to come back and inspect the property prior to closing or for proper repairs. We offer this service at a nominal charge based on your needs.
Bonus Services: Depending in the type of inspection you ordered you will be receiving free information or membership services via email.
We Are Your Property Condition Source We offer: nationally certified credentials, narrative computer reporting methods, digital report photos, video archiving, warranty services, manufacturer recall checks, infrared camera technology, non -destructive testing, environmental testing services including: certified moisture analysis, mold , lead, asbestos , radon testing. We are celebrating over 29 years of service excellence and the Certified Master Inspector designation. We attend national conferences and get specialized training from some of the top industry experts.
Home Inspections Conform to the specifications of the Tennessee Home Inspection Act and InterNACHI.
Commercial Inspections Conform to ASTM standard for a commercial property condition analysis, Infrared diagnostics standards of the Infraspection Institute.
Stucco Inspections To ensure the best quality inspection we conduct our inspection methods according to the standards established by the Exterior Design Institute and use the protocol established by GAHI and Moisture Free Warranty Corportation.
Infrared Inspections and Thermal Diagnostics Conform to the standards of the Infraspection Institute and International Association of Certified Home Inspectors.
The Master Inspection Group
WHAT OUR CLIENTS SAY ABOUT US
Dear Phil, I just wanted to take a moment to let you know how pleased my husband and I were with your services. When we found ourselves in need of an inspector to work with we pulled from several sources; real estate agent, personal references, and the yellow pages. After we contacted your company we were pleased to find not only did you have 27 years of inspection experience, but that you could accommodate the unusual hours that our client preferred. We really appreciate the information you exchanged with us on site during the inspection. Your attention to detail was excellent ! We also appreciated your suggestions of how we could possibly resolve problems. If we are ever in need of inspection services or have any recommendations solicited from us we will be sure to send them your way.
Thanks again, Krista McCampbell
Phil is great to work with and he is very knowledgeable and trustworthy. He has great integrity and works in the best interest of colleagues and clients. Above and beyond the call of duty is what you get with him.
Tammy Smith client
I know Phil both personally and professionally and turn to no other company when I need commercial building inspections. Shanks Properties has been in business over 15 years and invests $2-3 million annually in the local real estate market ...I know Phil both personally and professionally and turn to no other company when I need commercial building inspections. Shanks Properties has been in business over 15 years and invests $2-3 million annually in the local real estate market and we TRUST Phil and company to assist us in those investment decisions. He is my one and only referral when asked about building inspectors, both residential and commercial
David Shanks, client
Summary: A+ work, A+ value, A+ guy
Phil Henderson inspected a property on 4/18/16 that I am in the process of purchasing. He arrived 15 minutes early in a clean and professional looking van and was well dressed himself. Phil was friendly and sociable from the start. I chose to be present during the inspection and am very happy I did. The inspection began with Phil walking the roof and inspecting the exterior of the property. Next Phil got out his drone and took aerial pictures of the roof and property. He had already found issues with the roof within the first 15 minutes. The inspection then moved inside where Phil meticulously inspected and photographed the entire house including the attic and crawl spaces. I chose to have the thermal imaging done during my inspection which uncovered that one of the walls had no insulation in it! The amount of information gathered from the thermal imaging was incredible. Phil showed me how he measured the AC inlet and outlet temperatures and could check for AC leaks with the thermal. I could go on and on about the thermal but for brevity sake I will say that I think it was worth every penny. From start to finish he was there for approx. 3 hours. He discovered multiple issues that I was unaware of and provided picture documentation of all of them. I chose to have Phil inspect my future home because I heard he was a good, honest guy that did quality work and am happy to report that all of these are true. I am thankful for the great work Phil did and am confident that I know the true condition of the home I am purchasing. I asked Phil for multiple business cards before he left because I will be emphatically recommending him to everyone I know.
Raymond Pendley, client
"We first met Phil Henderson when we commissioned TN Building Inspections to inspect a seemingly great investment, commercial property in 2016. He uncovered some hidden structural flaws and we have saved ourselves from potentially a very bad investment. Since then, we've worked with Phil on four properties, which we successfully closed on with assurance for the strength of each investment that we could not have gauged without Phil's reports & input. Each time, we were met with the same professionalism, enthusiasm, and individualized attention. He understands that time is of the essence in all real estate transactions and is timely with both scheduling the inspection and producing the report. He is equipped with the latest technologies with expertly trained staff, though they are not afraid to get their hands dirty too, climbing and crawling into spaces that isn't visible off the street; we never question whether an item has been left unchecked. With each inspection, Phil has personally followed up with us to go over the report and to answer our questions. We are very grateful for his thorough, candid perspective, and look to no one else!" Miyuki K. - Johnson City Investor